Knowledge Base

Browse step-by-step guides for every part of Octavia, with clear navigation and search to help you find what you need fast.

School Details and Branding

Your school profile stores the name, contact details, and branding that appear across the platform. Adding these details is the first setup step — once complete, the setup guide marks this step done automatically. The sc

Your School Profile

The school profile contains the foundational information about your studio. It is used in several places across the platform, including invoices, family-facing communications, and the Family Hub.

The key fields are:

FieldWhat It's Used For
School nameAppears on invoices, emails, and the Family Hub
Billing inquiry emailThe email address families can use for billing questions — shown on invoices

Fill these in from your school settings page. The setup guide step completes automatically as soon as the required fields are present.

Teaching Locations

The School Settings page also includes a section for recording the location or locations from which you teach. You can add just one location (for example, your studio address) or multiple — useful if you teach at several venues. These locations are available to select when creating lessons and appear on relevant communications. If your teaching situation changes, you can add or update locations at any time.

Uploading a logo is optional but recommended. Your logo appears on the invoices you send to families, giving your studio a professional, consistent appearance. It does not appear elsewhere in the Family Hub or in your other communications unless you add BYO Branding.

To upload your logo, go to your school settings and use the logo upload option. Accepted formats are PNG and JPG. The setup guide step completes automatically once a logo is uploaded, and can be skipped if you'd prefer to add one later.

Going Further with BYO Branding

Uploading a logo here is the basic setup, available to every school. If you'd like your studio's own logo and colour across your teacher dashboard, the Family Hub and your families' emails — rather than only on the invoices you send — see What is BYO Branding?. It's an optional add-on, included free during your 30-day trial.


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