Octavia Guides

Knowledge Base

Browse step-by-step guides for every part of Octavia, with clear navigation and search to help you find what you need fast.

School Details and Branding

Your school profile stores the name, contact details, and branding that appear across the platform. Adding these details is the first setup step — once complete, the setup guide marks this step done automatically. The sc

Your School Profile

The school profile contains the foundational information about your studio. It is used in several places across the platform, including invoices, family-facing communications, and the Family Hub.

The key fields are:

FieldWhat It's Used For
School nameAppears on invoices, emails, and the Family Hub
Billing inquiry emailThe email address families can use for billing questions — shown on invoices

Fill these in from your school settings page. The setup guide step completes automatically as soon as the required fields are present.

Teaching Locations

The School Settings page also includes a section for recording the location or locations from which you teach. You can add just one location (for example, your studio address) or multiple — useful if you teach at several venues. These locations are available to select when creating lessons and appear on relevant communications. If your teaching situation changes, you can add or update locations at any time.

Uploading a logo is optional but recommended. Your logo appears in the Family Hub and in family-facing communications, such as invoices and receipts, giving your studio a professional, consistent appearance.

To upload your logo, go to your school settings and use the logo upload option. Accepted formats are PNG and JPG. The setup guide step completes automatically once a logo is uploaded, and can be skipped if you'd prefer to add one later.

What Families See

Families who access the Family Hub see your studio's name and, if uploaded, your logo. Your contact details are available to them for reaching you outside of the app.


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