Knowledge Base

Browse step-by-step guides for every part of Octavia, with clear navigation and search to help you find what you need fast.

The Student Hub

Students who log in to the Family Hub get their own first class experience — a dashboard built around their practice and progress, not just a copy of what their parents see. On top of the standard feed, lessons, and comm

The Student Dashboard

When a student logs in, they arrive at a personalised dashboard showing:

  • A compact view of the practice leaderboard (if the leaderboard is enabled and they've opted in)
  • Recent items from their hub feed
  • Their practice statistics and recent achievements
  • Upcoming lessons in a calendar view

The dashboard is designed to give students a quick read on their practice activity and what's coming up, without having to dig through menus.

Practice Logging

Students can log their practice sessions directly in the Hub using a built-in practice timer. Logging is available from the student's practice area in the Hub.

For a full walkthrough of the practice journal, leaderboard settings, and the separate leaderboard page, see Practice Journal and Leaderboards in the Student Hub.

How Logging Works

When a student starts a practice session, they begin a timer. When they finish, they stop the timer — the session is recorded with the duration, the date, and the time. Students can also add notes to a session if they want to record what they worked on.

Logged sessions build up into a practice diary — a chronological record of every session a student has tracked. Students can view their full diary at any time to see their history.

What Practice Data Is Used For

Logged practice sessions power three other parts of the student experience:

  • Achievement badges — certain badges are awarded based on cumulative practice time, session counts, and streaks
  • The practice leaderboard — if enabled, student practice data contributes to school-wide leaderboard rankings
  • Practice statistics — summary data visible on the student's dashboard

Achievement Badges

Students earn achievement badges automatically from their practice activity. Badges are awarded in recognition of milestones and streaks — they're motivational awards, not something you have to manage manually.

What Triggers a Badge

Badges are awarded for things like:

  • Reaching a cumulative practice time milestone (for example, logging a total of 5 hours, 10 hours, and so on)
  • Completing a set number of practice sessions
  • Maintaining a practice streak — practising on consecutive days

Badges are non-revocable — once a student has earned a badge, it stays with them regardless of what happens with their practice after that. The intent is motivational: badges mark achievements, they don't get taken away.

Seeing Badges After a Practice Session

When a student logs a practice session that triggers a new badge, they see a celebration modal as part of the save flow — a moment of recognition that a new badge has been unlocked. The badge is then added to their collection and visible on their dashboard and in their achievements area.

Viewing Achievements

Students can navigate to their achievements area in the Hub to see all the badges they've earned, when they earned them, and which milestones they've reached. This acts as a record of their practice journey over time.

The Practice Leaderboard

The practice leaderboard is a school-wide feature that lets students see how their practice compares to others in your studio. It's designed to be motivating and competitive without compromising student privacy.

Enabling the Leaderboard

The leaderboard is opt-in at two levels:

  1. School level — you control whether the leaderboard is available at all for your school. If you haven't enabled it in your Hub settings, students won't see a leaderboard, regardless of their own preferences.
  2. Student level — even when the leaderboard is enabled for your school, individual students choose whether to participate. A student who has not opted in will not appear on the leaderboard and will not see other students' positions.

This two-level system means you have full control over whether the feature is available, and students have full control over whether they participate.

Privacy: How Students Are Displayed

Students on the leaderboard are shown with a privacy-safe display name — their first name and the initial of their surname only (for example, "Sophie L."). Their full name is never shown to other students. This keeps the leaderboard competitive without exposing personal details.

Leaderboard Modes

The leaderboard isn't just a single ranking — there are multiple modes covering different aspects of practice:

  • Hours — this week — total practice time logged in the current week
  • Hours — this month — total practice time logged in the current month
  • Sessions — total number of practice sessions logged
  • Consistency — based on the number of days practised (encouraging regular practice over marathon sessions)
  • Current streak — the number of consecutive days a student has logged at least one practice session
  • Longest session — the single longest practice session a student has recorded
  • Most improved — measures improvement in practice activity over time

Students can browse between modes to see where they rank across different dimensions of their practice.

Opting In and Out

Students manage their leaderboard participation from the Hub Settings page, available in the navigation of their Hub. The settings page shows a toggle for leaderboard participation. Parents who have multiple students linked to an account see a settings card per student, each with its own toggle.

When a student opts out, they are removed from the leaderboard immediately and their practice data no longer contributes to rankings. Opting back in re-adds them.

Hub Settings

Students (and parents on behalf of their students) can access a Settings page from within the Hub. Currently, the primary setting available is leaderboard opt-in — the toggle that controls whether a student participates in the school's practice leaderboard.

Two-Step Sign-In for Students

Your school can choose to ask its students for a second check when they sign in: a six-digit code from an authenticator app, as well as their password. This is the school's choice. If your school hasn't switched it on, students sign in as they always have and see nothing different.

When your school switches it on:

  • A notice first. Unless the school starts it straight away, students see a notice at the top of their Hub home page and school page, such as "Two-step sign-in becomes required for your school on [date]", with a Set it up now button. Nothing is blocked until that date.
  • Setting it up. The student installs a free authenticator app on a phone or tablet (Google Authenticator, Microsoft Authenticator and the built-in Passwords app on iPhone and Mac all work), scans the square code on the screen, and types the six-digit code the app shows. Octavia then shows a set of recovery codes to save. A student who can't scan the code, for example because they are using the same phone, can copy the setup key into the app instead.
  • Signing in. After the password, the student types the current code from the app. The codes change every 30 seconds.
  • Managing devices. Students find their devices, and their recovery codes, in Settings in the Hub. They can add a second device (up to three), which helps if one phone is lost.
  • A lost phone. The student chooses Use a recovery code on the code screen and enters one of the codes they saved, then signs in again with their password and sets up the app on the new device. Teachers and school administrators can't reset a student's authenticator. A student who has lost their recovery codes too can ask a parent or teacher to email info@octavia.studio.

An emailed code isn't used, because a code sent to the same email address isn't a second check. A student needs a device that can run an authenticator app, so a school should check that before switching this on.

Student passwords don't change: they follow the same rule as before, whether or not two-step sign-in is on. Someone who is both a parent and a student has one authenticator for their login, so if either their parent school or their student school requires two-step sign-in, they set it up once.

See Multi-Factor Authentication (MFA) for Your Account for how a school administrator switches it on or off, and Save Your Recovery Codes.


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