How-to Guides | Octavia

How to add a group and manage group members

groupsgroup lessonsensemble groupsstudents

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How to add a lesson type

settingslesson types

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Video

How to add a parent to the Parent Hub

parentsparent hubstudents

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Video

How to add a student in a single teacher studio

studentssingle teacher studio

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2 Videos

How to add or view lesson notes

lesson noteslessonsstudentslesson cards

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How to enable online makeup bookings for your families and students

makeup bookingsonline bookingsfamiliesstudents

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How to set up a fortnightly student

studentsfortnightlytimetablescheduler

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How to set up multi-factor authentication (MFA) for your Octavia account

mfamulti-factor authenticationsecuritysign in

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Get paid online (directly to your bank)

Parents pay invoices online, and payments go straight to your bank account. We use Stripe to handle payments securely — we never see your money.

Refresh

Charges enabledPayouts enabledDetails submitted

What “Charges enabled” means

Once enabled, your school can accept card payments through Stripe. This is the key flag for “ready to take payments”.

Connected account: acct_1ExampleXXXX

Update Stripe details

How to set up Stripe so your families can pay online

stripeonline paymentsinvoicesbilling

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Attendance Types

Label	Code	Outcome	Counts Toward Quota	Billable (per-event)	Allows Make-up	Make-up Expiry	Active	Order
Present	P	present	Yes	No	No	Not applicable	Active	10
Absent	A	absent	Yes	Yes	No	Not applicable	Active	20
Cancelled by teacher	C	cancelled	No	No	Yes	30 days • Must be booked by expiry	Active	30

How to set your attendance settings

attendancesettingsmake-upsbilling

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Scheduling lessons for an individual student

lessonsschedulingstudents

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2 Videos

Scheduling multiple students at the same time

lessonsschedulingstudents

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